Please see below for a list of common problems:

I don't have a username and password.

Please visit www.hiltoncreativelibrary.com/register.php and follow the instructions.

Registration requires a hilton.com, scandic-hotels.com or conrad-hotels.com e-mail address. If you don't have one of these you will need to register as an agency and provide the e-mail address of your Hilton contact.

I have lost my username and password.

Unfortunately for security reasons we do not hold passwords here. Please visit http://www.hiltoncreativelibrary.com/register.php and register for a new one.

I am having problems accessing the Creative Library.

Please check:

1. You are using the correct username and password
2. You are entering it in the correct case
3. No-one else is using your password
4. You're read and actioned the FAQ's http://www.hiltoncreativelibrary.com/login_faq.php

I would like to submit content to the Creative Library

Please visit: www.hiltoncreativelibrary.com/submit.php and follow the instructions.

I would like an admin password for the Creative Library

Please email admin@hiltoncreativelibrary.com with your username and the hotel(s) you require access to.

I would like some further assistance

Please email admin@hiltoncreativelibrary.com for all other enquiries.

< Back to Homepage